If you have any specific issues you would like to discuss in confidence prior to starting college, you can contact the Student Wellbeing Team or the College Chaplain by email – WellbeingTeam@reaseheath.ac.uk.
College Chaplain
Reaseheath College has a Chaplain on campus who is based next to The Wellbeing Hub. The Chaplain is happy to hold discussions on any aspect of faith or morality and is available to students of all faith and none. The Chaplain runs ‘MC Time’ and ‘Rooted’. MC Time takes place every Thursday from 12pm until 2pm in the Bield bar where you can meet like minded people with a slice of pizza, and Rooted takes place in Bield Bar every Wednesday from 7pm until 8pm He also supports many Reaseheath College functions and is happy to offer advice or general support whenever needed. A prayer room is available next to The Wellbeing Hub for use at any time. To sign a key out for regular access to the prayer room please contact wellbeingteam@reaseheath.ac.uk
College Counselling Service
The College Counselling Service can help with specific problems on a regular basis if you need support. Counselling provides a relaxed setting where you can talk freely in a way that is rarely possible with friends or tutors. Referrals are made through your Wellbeing Advisor. The Student Wellbeing Service can also refer you to outside agencies if necessary.
The work of the Wellbeing Team is often quiet and deeply personal, but its impact is profound—helping students through trauma, mental health struggles, and moments of crisis. Many parents have told us that our college stands out for its exceptional pastoral care, and we are proud to be part of what makes Reaseheath College so special.
How and when to find us
Location:
- We’re based in the Wellbeing Hub on the ground floor of Jodrell Hall, next to the Amazon locker. This location is fully accessible.
- Most appointments are held in the Wellbeing Centre, where each Advisor has a private office. However, we can also meet students in their curriculum areas if they prefer.
We aim to make accessing support as easy and flexible as possible, ensuring students feel safe, heard, and supported.
Opening hours:
- Monday–Friday, 8.30am–4.30pm
- Appointments can be offered face to face, via Microsoft Team, text or over the phone
For urgent support
Urgent Support:
For urgent medical support in an emergency, always telephone 999. Here are some other additional resources for support:
- Your own GP
- Kiltearn Medical Centre, Nantwich – 01270 610200 (8am – 5pm)
- NHS 111 Service – 111 (the service offers health advice 24 hours a day, seven days a week)
For urgent emotional support:
- Shout – Text 85258
- Young Minds
- Samaritans – T: 116 123
- Childline – 0800 1111
- Papyrus – Hopeline UK 0800 068 41 41
Other ways we support you
The Wellbeing Team also provides tailored communications to new students, ensuring they feel supported from the very beginning of their journey with us. Behind the scenes, they coordinate a wide range of essential services and activities. This includes managing incoming communications from students, parents, carers, staff, and external organisations, and maintaining a visible presence at the Wellbeing Centre. They organise events such as Wellfest and contribute to internal celebrations like PRIDE and the Family Festival. They also liaise with external partners—including the police, CGL, and Axess—to arrange monthly drop-ins and student appointments.
Confidentiality:
The Wellbeing Service is a confidential service. The Wellbeing Team do not communicate with tutors or other members of staff without your expressed consent. The only exception would be if the staff considered a student poses a serious danger to themselves or others. In such cases the member of the Wellbeing Team would usually inform you that they need to breach the confidentiality contract.
Wellbeing Services
MC Time – Join the college chaplain Rev.MC Chang for discussions, activities and games! Connect with each other and build up the Reaseheath Community. Everyone is welcome!
Rooted – A social group linked to a local church. Connect with each other having discussions about faith, the Bible and how to apply these things to our day to day life.
Korean Language Lessons – Learning a foreign language can help you refresh and boost your mental wellbeing. MC Chang, the college chaplain, is a native Korean speaker and is happy to provide Korean language classes on a 1:1 basis or as a group.
Pink Box Project – Reaseheath are able to provide free sanitary products for all students. Please look out for the pink boxes located across campus, or speak to a member of The Health & Wellbeing Team.
Reaseheath Food Bank – non-perishable food is available to staff and students from the Wellbeing department. Donations are most welcome, so please donate if you can.
