Level 3 Apprenticeship in
Team Leader/Supervisor
This apprenticeship is for team leaders/supervisors with a first line management role in organisations. They will have operational/project responsibilities for managing a team. Their key responsibilities are likely to include:
- supporting, managing and developing team members, managing projects,
- planning and monitoring workloads and resources,
- delivering operational plans,
- resolving problems,
- building relationships internally and externally.
Course Information
What will I study?
- Interpersonal Excellence – managing people and developing relationships
- Leading People – for example understand different leadership styles and develop the skills to support people and improve performance
- Managing People – for example understand people and team management models, team dynamics and motivation techniques and develop skills for setting operational and personal goals
- Building Relationships – for example understand approaches to customer and stakeholder relationship management and develop skills for effective negotiation and influencing
- Communication – understand different forms of communication and their application and develop the ability and skills to communicate effectively, including chairing meetings
- Functional Skills or GCSE in English and Maths depending on previous qualifications
How long will it take?
- 12-18 months
What qualifications do I need to start?
- Preferably 4 GCSEs at grade 4 or above including English and Maths
- Good understanding of IT systems
- Entry assessment to be completed
What qualifications will I gain?
- Level 3 Advanced Apprenticeship in Team Leader/Supervisor
- Functional Skills or GCSE in English and Maths depending on previous qualifications
Course options after this programme
- Continue to progress within industry or study a degree at university
Career options
- Supervisor
- Team Leader
- Project Officer
- Shift Supervisor
- Shift Manager
Useful Information